FAQs about your stay at Hotel Josefshof am Rathaus - Hotel Josefshof am Rathaus
T. +43 1 404 190office@josefshof.com deen
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Your stay at Hotel Josefshof am Rathaus

The most important questions at a glance

At what time can I access my room?

Your room will be available from 2 p.m. on the day of arrival.

Is it possible to access the room prior to 2 p.m.?

Yes. Please ask for availability when making your reservation and note that we charge an additional fee for this service. From 7 a.m. € 59, - | From 9 a.m. € 29, -

When do I have to check out?

The regular check-out is scheduled until 12 p.m. on the day of departure.

Is it possible to extend my stay after 12 p.m.?

Yes. Our hotel offers a number of late check-out options. Please ask upon arrival at the reception for availability and note that this service is chargeable. Until 14:00 € 29, - | Until 16:00 € 39, - | Until 18:00 € 59, -

Do you offer luggage storage facilities?

Yes, you are more than welcome to store your luggage free of charge in our luggage room before and after your stay. Please just enquire with our front of house team.

Do you offer airport transfer to the hotel? If so, how can I enquire?

We are more than happy to arrange an airport transfer for you. For a transfer booking we need to know: Name / Date of Arrival / Time of Arrival / Flight number / Departure Location / Number of guests / Telephone Contact

The flat tariff is € 45.- (max capacity: 3 guests with large luggage or 4 guests with small luggage). Larger vehicles are available upon request.

Your transfer from the hotel to the airport we can arrange during your stay. Please contact our front of house team who will be delighted to assist you.

What are alternative means of transport?

If you do not want to take a taxi, the following alternatives are available:

Vienna Airport Lines (VAL)
By bus "VAL 3" you will conveniently reach the underground station Krieau. From there take the underground line no. 2 (U2) in the direction of Karlsplatz. You will arrive at station Rathaus within 10 minutes, where our hotel is located in 2-3 minutes walking distance.

A single ticket with VAL costs € 8. To travel by underground, you will need an additional ticket from the Wiener Linien, which you can buy at the ticket vending machine in the station. The single ticket currently costs € 2,60. www.viennaairportlines.at

City Airport Train (CAT)
The express train will take you to the city center in 16 minutes without stops (station: Wien Mitte / Landstraße). A single ticket costs € 12. Change there to underground line no. 3 (U3) in the direction of Ottakring. To travel by underground you will need an additional ticket from the Wiener Linien (currently € 2.60), which you can buy at the ticket vending machines in the station. Get off at the station Volkstheater. Our hotel is a 5 minute walk from here. www.cityairporttrain.com

Rapid transit S7
You can also use the rapid transit line S7 in the direction of Floridsdorf. It will take you to Praterstern station. Here you change to the underground line no. 2 (U2) and go in the direction of Karlsplatz until you reach the station Rathaus. Our hotel is only a 2-3 minutes walk from here. A single ticket from the airport to station Rathaus costs € 4,40.

How do I commute from "Hauptbahnhof"?

Best, you take the underground line no. 1 (U1) in the direction of Leopoldau and change at station Karlsplatz to the underground line no. 2 (U2) in the direction of Aspernstraße / Seestadt. Get off at station Rathaus. From here our hotel is only a 2-3 minutes walk away. A single ticket costs € 2.60. It can be bought at the ticket vending machines of Wiener Linien in the station.

Do you provide parking space?

You can park your car in in our in-house car garage. The cost per night is € 22. Please be aware that it is not possible to reserve a car park slot as we allocate on a first come first serve basis. In case we are fully booked, we will assist with alternative parking options close by the hotel. On weekends and public holidays parking on the streets of Vienna is free of charge.

When do you serve breakfast?

For those of you enjoying a little more sleep we offer extended breakfast hours from 7 a.m. to 12 p.m. Furthermore, enjoy your breakfast in our cosy courtyard on sunny days. Breakfast à la Josefshof

Do you allow pets?

Of course, you are more than welcome to bring your pet with you. The fee per night is € 15.

Do you provide printing facilties for documents and boarding passes?

Please use our dedicated 24/7 business corner to print any necessary documents. Should you require any assistance please do not hesitate to contact a member of our front of house team.

Do you provide free Wifi?

Yes. Wi-Fi is available free of charge in every room and in all common areas of the hotel. On your arrival we will inform you how to log in.

Do you offer wheel-chair accessible rooms?

Yes. All rooms in the hotel are wheel-chair accessible. In addition, we also offer a number of wheelchair friendly rooms with dedicated individual showers.  Please enquire about our availability when making a booking.

 

 

How far is the city center?

The city center of Vienna can be reached from our hotel in just a few minutes on foot. Famous sights such as Rathausplatz, Burgtheater, Parliament and Volksgarten are literally on our doorstep. Also the museum quarter and the shopping street Mariahilferstraße are only 10 to 15 walking distance away.

Do you offer any dinner options at the hotel?

Our hotel bar is open around the clock. Here you can order hot and cold drinks and small dishes. Find out more about the wine and bar menu in Joe's bar.

If you prefer to visit a typical Viennese restaurant or a coffee house, don't hesitate to ask our front of house team for their recommendations in the area.

Do you offer tours or other ticketed events?

We look forward to your inquiries regarding city tours, concerts and sights. Save time and book your tours or event tickets directly with us.

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