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Your stay at Hotel Josefshof am Rathaus

The most important questions at a glance

At what time can I access my room?

Your room will be available from 3 p.m. on the day of arrival.

Is it possible to access the room prior to 3 p.m.?

Yes. Please ask for availability when making your reservation and note that we charge an additional fee for this service. From 7 a.m. € 59, - | From 9 a.m. € 29, -

When do I have to check out?

The regular check-out is scheduled until 12 p.m. on the day of departure.

Is it possible to extend my stay after 12 p.m.?

Yes. Our hotel offers a number of late check-out options. Please ask upon arrival at the reception for availability and note that this service is chargeable. Until 14:00 € 29, - | Until 16:00 € 39, - | Until 18:00 € 59, -

Do you offer luggage storage facilities?

Yes, you are more than welcome to store your luggage free of charge in our luggage room before and after your stay. Please just enquire with our front of house team.

Do you offer airport transfer to the hotel? If so, how can I enquire?

We are more than happy to arrange an airport transfer for you. For a transfer booking we need to know: Name / Date of Arrival / Time of Arrival / Flight number / Departure Location / Number of guests / Telephone Contact


The flat tariff per Limousine is € 55.- (max capacity: 3 guests with large luggage or 4 guests with small luggage). Larger vehicles are available upon request.


The flat tariff per mini-bus is € 80.- (capacity: 5 to 8 guests).

Credit card surcharge:

If you want to pay by credit card, the cab company will add a surcharge of € 3.- on top of your flat tariff.

Your transfer from the hotel to the airport we can arrange during your stay. Please contact our front of house team who will be delighted to assist you.

What are alternative means of transport?

If you do not want to take a taxi, the following alternatives are available:

Vienna Airport Lines (VAL)
The bus "VAL 1" will take you to Vienna Central Station in about 25 minutes. From there, it is best to take the underground line 1 (U1) in the direction of Leopoldau and change at Karlsplatz station to tram line 2 in the direction of Dornbach. Get off at the Rathaus station. From here, our hotel is about 2-3 minutes away on foot.

A single ticket with VAL costs € 8. (www.viennaairportlines.at) For the onward journey you will need an additional ticket from the Wiener Linien, which you can buy at the ticket vending machine in the station. The single ticket currently costs € 2,60.

City Airport Train (CAT)
The express train will take you to the city center in 16 minutes without stops (station: Wien Mitte / Landstraße). Change there to underground line no. 3 (U3) in the direction of Ottakring and get off at the station Volkstheater. Our hotel is a 5 minute walk from here.

A single ticket for CAT costs € 12. (www.cityairporttrain.com) To travel by underground you will need an additional ticket from the Wiener Linien (currently € 2.60), which you can buy at the ticket vending machines in the station.

Rapid transit S7
Alternatively, you can also take the S7 line (Schnellbahn in the direction of Floridsdorf or Laa/Thaya) to Landstraße/Wien Mitte station. Here you change to the underground line 3 (U3) in the direction of Ottakring and get off at the Volkstheater station. The hotel is a 5-minute walk from here.

For the journey you need a 2-zone ticket of the Wiener Linien. This currently costs € 4.80 and is available at the ticket machine in the station.

How do I commute from Vienna Central Station?

Best, you take the underground line no. 1 (U1) in the direction of Leopoldau and change at station Karlsplatz to the tram line no. 2 in the direction of Dornbach. Get off at station Rathaus. From here our hotel is only a 2-3 minutes walk away. A single ticket costs € 2.60. It can be bought at the ticket vending machines of Wiener Linien in the station.

Do you provide parking space?

You can park your car in in our in-house car garage. The cost per night is € 25. Please be aware that it is not possible to reserve a car park slot as we allocate on a first come first serve basis. In case we are fully booked, we will assist with alternative parking options close by the hotel. On weekends and public holidays parking on the streets of Vienna is free of charge.

We also offer an e-filling station! The costs for a parking space amount to € 25 per night plus the electricity costs (EUR 0.40 per kWh).

When do you serve breakfast?

For those of you enjoying a little more sleep we offer extended breakfast hours from 7 a.m. to 12 noon. Furthermore, enjoy your breakfast in our cosy courtyard on sunny days. Breakfast à la Josefshof

Do you allow pets?

Of course, you are more than welcome to bring your pet with you. The fee per night is € 15.

Do you provide printing facilties for documents and boarding passes?

Please use our dedicated 24/7 business corner to print any necessary documents. Should you require any assistance please do not hesitate to contact a member of our front of house team.

Do you provide free Wifi?

Yes. Wi-Fi is available free of charge in every room and in all common areas of the hotel. On your arrival we will inform you how to log in.

Do you offer wheel-chair accessible rooms?

Yes. All rooms in the hotel are wheel-chair accessible. In addition, we also offer a number of wheelchair friendly rooms with dedicated individual showers.  Please enquire about our availability when making a booking.



How far is the city center?

The city center of Vienna can be reached from our hotel in just a few minutes on foot. Famous sights such as Rathausplatz, Burgtheater, Parliament and Volksgarten are literally on our doorstep. Also the museum quarter and the shopping street Mariahilferstraße are only 10 to 15 walking distance away.

Do you offer any dinner options at the hotel?

Our hotel bar is open around the clock. Here you can order hot and cold drinks and small dishes. Find out more about the wine and bar menu in Joe's bar.

If you prefer to visit a typical Viennese restaurant or a coffee house, don't hesitate to ask our front of house team for their recommendations in the area.

Do you offer tours or other ticketed events?

We look forward to your inquiries regarding city tours, concerts and sights. Save time and book your tours or event tickets directly with us.

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